Widerruf

Cancellation policy

Consumers are entitled to a statutory right of withdrawal. A consumer is any natural person who concludes a legal transaction for purposes that are predominantly outside their trade, business, or profession.

Right of Withdrawal for EU Customers

You have the right to withdraw from this contract within 14 days without giving any reason.

The withdrawal period is 14 days from the day on which you or a third party designated by you (other than the carrier) takes physical possession of the goods.

To exercise your right of withdrawal, you must inform us (Katie Fischer GmbH, Zavelsteinstr. 6, 81375 Munich, Germany, email: info@katiefischer.de) of your decision to withdraw from this contract by means of a clear statement (e.g., a letter sent by post or an email). You may use the attached sample withdrawal form, but it is not mandatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.

Consequences of Withdrawal

If you withdraw from this contract, we will reimburse all payments received from you, including delivery costs (except for additional costs arising if you chose a delivery method other than the least expensive standard delivery offered by us) without undue delay and no later than 14 days from the day we receive your notification of withdrawal.

We will make the reimbursement using the same payment method you used for the original transaction unless you have expressly agreed otherwise; in any case, you will not incur any fees as a result of the reimbursement.

We may withhold reimbursement until we have received the goods back or you have provided evidence of having returned the goods, whichever is earlier.

You must return the goods without undue delay and, in any event, no later than 14 days from the day on which you communicate your withdrawal from this contract to us:

Katie Fischer GmbH
Zavelsteinstr. 6
81375 Munich
Germany

You will bear the direct cost of returning the goods. You are only liable for any diminished value of the goods resulting from handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.

Right of Withdrawal for Non-EU Customers

The right of withdrawal outlined above applies exclusively to customers residing in the European Union. Customers outside the European Union do not have a statutory right of withdrawal. Therefore, returns from non-EU customers will not be accepted.

Exclusion or Premature Expiry of the Right of Withdrawal

The right of withdrawal does not apply to contracts for:

- for the delivery of goods that are not prefabricated and for the production of which an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer;
- for the delivery of goods that can spoil quickly or whose expiration date would be quickly exceeded;
- for the delivery of alcoholic beverages, the price of which was agreed upon at the time of the conclusion of the contract, but which can be delivered at the earliest 30 days after the conclusion of the contract and the current value of which depends on fluctuations in the market over which the entrepreneur has no influence;
- for the delivery of newspapers, periodicals or magazines with the exception of subscription contracts.

The right of withdrawal expires prematurely in the case of contracts

- for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery;
- for the delivery of goods if these have been inseparably mixed with other goods after delivery due to their nature;
- for the delivery of audio or video recordings or computer software in a sealed package, if the seal was removed after delivery.